Western Governors University (WGU) BUSI3731 VZT1 Marketing Applications Practice Exam

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A company wishes to inform potential customers about the benefits of their new product over competitors' products. Which promotional strategy should they use?

Telemarketing

Public relations

The selection of public relations as the promotional strategy is appropriate because it focuses on building a positive perception of the company and its products among potential customers. Public relations involves communication strategies that convey the advantages of a product in a way that engages the audience and enhances the brand image.

By using public relations, the company can craft narratives, press releases, and promotional materials that highlight the benefits of their new product compared to competitors. This approach can create impactful stories that resonate with the target audience, helping to establish credibility and trust, especially if the information is shared through reputable media outlets or influencers.

While telemarketing, interactive media, and direct sales can also be effective strategies in certain contexts, they often focus more on direct engagement or hard-selling tactics rather than building a robust context around the product's benefits or fostering a longer-term relationship with potential customers. Public relations allows for a broader outreach and can effectively communicate messages in a way that educates and informs the audience about why the new product stands out in the marketplace.

Interactive media

Direct sales

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